Enhancing Academic Advising with AI Chatbots: Bridging the Information Gap for Students (SIGCSE TS 2025 - ACM Student Research Competition)

Who

Meerav Shah, Lynette Yarger, Chris Gamrat

Track

SIGCSE TS 2025 ACM Student Research Competition

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When

Thu 27 Feb 2025 15:00 - 17:00 at Exhibit Hall C - Posters - ACM Student Research Competition Posters

Abstract

This paper investigates the implementation of AI-driven chatbots as a solution to streamline academic advising and improve the student experience. Through a review of current literature and case studies, we show how AI chatbots can boost advising efficiency, increase student satisfaction, and examine how chatbots can provide information on course requirements, prerequisites, and academic policies while suggesting the need for human intervention for more complex queries. We conclude that AI chatbots hold considerable promise for transforming academic advising by addressing routine questions, streamlining access to crucial information, and fostering a more responsive and supportive educational environment.

Meerav Shah

Pennsylvania State University

United States

Lynette Yarger

Pennsylvania State University

United States

Chris Gamrat

Pennsylvania State University

United States

This program is tentative and subject to change.

Time Zone

The program is currently displayed in (GMT-05:00) Eastern Time (US & Canada).

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Session Program

Thu 27 Feb
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15:00 - 17:00	ACM Student Research Competition PostersACM Student Research Competition at Exhibit Hall C - Posters

15:00 2h Talk		Statistical Modeling and Analysis of Electronic Examination Logs ACM Student Research Competition Rhythm Satav Carnegie Mellon University, Abigail Elena Reese Carnegie Mellon University, Brian Railing Carnegie Mellon University
15:00 2h Talk		Understanding Non-CS Students' Motivations and Decision Making In A General Education Computing Course ACM Student Research Competition Tamara Nelson-Fromm University of Michigan
15:00 2h Talk		Learning Collaboratively with Scratch ACM Student Research Competition Kelly Ding Harvard University, Paulina Haduong Harvard Graduate School of Education, Karen Brennan Harvard Graduate School of Education
15:00 2h Talk		Co-Creation and Inclusive Design: Developing a Machine Ethics Curriculum through Collaborative Pedagogy ACM Student Research Competition Elshaddai Muchuwa Franklin and Marshall College, Jason Wilson Franklin and Marshall College, Lee Franklin Franklin and Marshall College
15:00 2h Talk		Student Course Behaviors Influencing Performance in a Flipped CS1 Classroom Model ACM Student Research Competition Griffin Pitts University of Florida, Ashish Aggarwal University of Florida
15:00 2h Talk		Tensor Decomposition for Student Success Prediction Models in Hands-on Cybersecurity Exercises ACM Student Research Competition Julia Scott Lewis & Clark College, Jens Mache Lewis & Clark College, Richard Weiss The Evergreen State College
15:00 2h Talk		Retaining Undergraduate Teaching Assistants by Promoting Professional Growth and Fostering a Strong Community ACM Student Research Competition Zhixian Liding Georgia Institute of Technology, Athena Malek Georgia Institute of Technology
15:00 2h Talk		LLM+RAG Driven Topic Modeling ACM Student Research Competition Frank Garcia UNC Charlotte
15:00 2h Talk		Exploring Undergraduate AI Perceptions: Knowledge, Enthusiasm, and Concerns ACM Student Research Competition Nicolas Diaz University of Maryland, College Park, Saunak Roy University of Maryland, College Park, Jonathan Beltran University of Maryland, College Park
15:00 2h Talk		HiPyr: Harnessing HyperNetworks for Optimal Kernel Prediction in Laplacian Translation Networks for Contrast Enhancement ACM Student Research Competition Aravind Shenoy Manipal Institute of Technology,Manipal., Shaurya Singh Rathore Manipal Institute of Technology,Manipal., Krish Didwania Manipal Institute of Technology,Manipal., Aditya Kasliwal Manipal Institute of Technology,Manipal.
15:00 2h Talk		Enhancing Flight Safety through Improved Integration of Digital Elevation Models to Flight Modeling Software. ACM Student Research Competition Kavanaugh Frank Ohio University, Chad Mourning Ohio University
15:00 2h Talk		Alignment of Data Science Programs with ACM Competencies ACM Student Research Competition Alicia Marely Rivera Alvarado Marquette University, Michael Zimmer Marquette University
15:00 2h Talk		DiaryQuest: A Web-Based Learning System Utilizing Diary Study ACM Student Research Competition Jiacheng Zhao Virginia Tech, Jordan Horrall Virginia Tech, Will Gaudian Virginia Tech, Phillip Jordan Virginia Tech, Pallavi Chavan Virginia Tech, Aditya Rana Virginia Tech, Yaw Snr Virginia Tech
15:00 2h Talk		Work-in-Progress: Systematic Review of Competency Assessment Methods in Computing Education ACM Student Research Competition Nursah Yakut Purdue University
15:00 2h Talk		Enhancing Academic Advising with AI Chatbots: Bridging the Information Gap for Students ACM Student Research Competition Meerav Shah Pennsylvania State University, Lynette Yarger Pennsylvania State University, Chris Gamrat Pennsylvania State University
15:00 2h Talk		Enhancing Early Quantum Computing Education with QuantumAiEd: Bridging the Educational Gap ACM Student Research Competition Kevin Hernandez Rice University, Tirthak Patel Rice University
15:00 2h Talk		The Role of Technical Knowledge in AI Literacy ACM Student Research Competition Jessica Morey University of Maryland - College Park
15:00 2h Talk		Anatomy Segmentation in Lower MRI Using U-Net ACM Student Research Competition Mengyuan Liu Northeastern University
15:00 2h Talk		RydeeNLP: Personalized Japanese Learning Through NLP-Powered Proficiency Adaptation ACM Student Research Competition Yusuke Satani Elizabethtown College, Peilong Li Elizabethtown College
15:00 2h Talk		Extending a concept inventory - Covering CS0 - CS2 Topics ACM Student Research Competition Grace Pascarella Boston College, Marques Samary Maíra Boston College
15:00 2h Talk		Expanding Cultural Categories to Overcome Limiting Stereotypes in Computer Science Education ACM Student Research Competition Alejandro Villasana Norcross High School
15:00 2h Talk		Using Faded Parsons Problems To Provide A More Challenging Scaffold For Code Writing ACM Student Research Competition Blessing Ogunfowora The University of Texas at Dallas, Meera Pradeepan Carnegie Mellon University, Jangael Rosales Connecticut College
15:00 2h Talk		Optimizing Prompt Engineering for Automated Text Summarization of Student Reflections: A Comparative Study Using GPT-4 LLM ACM Student Research Competition Nicole Wiktor UNC Charlotte
15:00 2h Talk		The Role of Feedback in the Experiences of Computing Students with Imposter Syndrome: An Exploratory Study with Ecological Momentary Assessment ACM Student Research Competition Yetunde Okueso University of Maryland, Baltimore County
15:00 2h Talk		When to Discuss AI and Science? Exploring Task Relevance in Middle School Dialogue during Chatbot Development ACM Student Research Competition Shiyi Qiu University of Florida